| Customer Name: |
DOLLY SMITH |
| Street Address: |
2220 ABLE ST |
| Street Address 2: |
|
| City: |
BESERKELEY |
| State: |
NB |
| Zipcode: |
44702 |
| Country: |
US |
| Phone 1: |
9108754365 | |
|
| Service Notification: |
11111110331 |
| Service Company: |
JOES HARDWARE |
| PO #: |
C2322193-01 |
| Assigned To: |
|
| Part Shipped Date: |
8/18/2006
| | |
 |
| Diagnosis: |
|
| Manufacturer: |
SYC |
| Model
#: |
PCV-RS620G |
| Serial
#: |
| |
|
| PC
Diagnosis: |
TSE: joe blow TL: john smith Q: eu would
like check the status o f her service order. A: Advised
eu that she should get a call on wedsday . S: Training
Althea Mallette Giovanni Puga Eu states the tech was to
c ontact her and no did. Nexxon states that she
notified the tech that s he is not longer needed of his
service./ Notified eu that case was close d. so #:
00138-865311536 It is important that you back up all
personal d ata as the technician assigned to your case
will provide a standard Data Loss Waiver form when on
site that would require your signature prior t o
performing any work on the PC. S: Training Tech Notes :
The Store Man ager at the store calling to demand that
tech go onsite to diag issue Ma nager# Darren Store#138
ID# c083491 SO# 00138-865311536
| |
| Part / service # |
Description |
Sent airbill |
Return airbill |
RMA # |
Notes | | |
| Service Technician: Please contact Nexxon from onsite at
866-211-1111 (toll free)
To close a service call complete, press option 2, then option 1.
For tech support, press option 2, then option 2.
|
|
|
|
| Date |
Activity
Type |
Comments |
More
Notes |
| 8/18/2006 |
Appointment Requested by Client |
|
|
| 8/18/2006 |
Unable
to contact 1st attempt |
called
several times 730-9:30; phone was |
| | |
