07-21-2008, 04:58 PM
i was wondering. I have a call center in the philipines for telemarketing. Was wondering if QM could help monitor how long they are calling and as well how many calls they get in a min and store the numbers in a smart dialog.
"Leah's Progress"
Calling Timer-
Calls per Min-
Thanks a lot
"Leah's Progress"
Calling Timer-
Calls per Min-
Thanks a lot