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error in new beta install

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error in new beta install
Kevin Offline
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#1
12-31-2012, 04:17 PM
i downloaded the new beta many times and when i go to install i get this error
ShellExecuteEx failed; code 255.
The extended attributes are inconsistent.
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Gintaras Offline
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#2
12-31-2012, 04:23 PM
Windows version?
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Kevin Offline
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#3
12-31-2012, 04:24 PM
win7 professional
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Gintaras Offline
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#4
12-31-2012, 04:34 PM
Is it when launching quickmac.exe, or when finishing wizard?
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Kevin Offline
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#5
12-31-2012, 04:35 PM
launching the installer
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Gintaras Offline
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#6
12-31-2012, 04:36 PM
Try to right click quickmac.exe and Run as administrator.
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Kevin Offline
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#7
12-31-2012, 04:41 PM
ok now it stops on this Create service failed. 6 the handle is invalid
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Gintaras Offline
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#8
12-31-2012, 04:44 PM
You can try to download/install QM 2.3.3. It will not help to install QM 2.3.4 but may give some info, maybe it also does not run.
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Kevin Offline
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#9
12-31-2012, 04:47 PM
2.3.3.7 installs perfectly
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Kevin Offline
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#10
12-31-2012, 04:54 PM
this is strange been using qm for years never had an install issue before usually installs perfectly first time
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Gintaras Offline
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#11
12-31-2012, 05:16 PM
Google for
"The extended attributes are inconsistent." Windows 7
I cannot test it.
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Kevin Offline
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#12
12-31-2012, 05:27 PM
Solved the problem my antivirus/anti-spyware program was the problem.Because the file is new was using a sandbox to install and that was the problem.Just had to disable my antivirus/anti-spyware program and it installed as it should .Mark as solved please and ty Gintaras for your help
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Kevin Offline
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#13
12-31-2012, 05:29 PM
Did you include help file in this beta version cause now i dont have any help files for qm
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Gintaras Offline
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#14
12-31-2012, 05:32 PM
Yes, like always.
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Kevin Offline
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#15
12-31-2012, 05:33 PM
when i go to help in qm all i have is the contents and the index no actual help files Sad
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Gintaras Offline
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#16
12-31-2012, 05:36 PM
What is your antivirus program?
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Kevin Offline
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#17
12-31-2012, 05:37 PM
ok i checked qm folder the help file is there it just isnt loading properly from qm for some reason
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Kevin Offline
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#18
12-31-2012, 05:37 PM
avast free
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Gintaras Offline
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#19
12-31-2012, 05:40 PM
Somehow incorrectly installed. Try to double click qm2help.chm in Explorer. If it shows a security dialog like for downloaded files, uncheck the checkbox.
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Kevin Offline
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#20
12-31-2012, 05:48 PM
it opens fine and correctly everything is there
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Kevin Offline
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#21
12-31-2012, 05:52 PM
here is screen shot from helped opened 2 ways


Attached Files Image(s)
       
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Kevin Offline
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#22
12-31-2012, 05:53 PM
i am going to try to uninstall qm and reinstall and see if still has same issue
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Gintaras Offline
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#23
12-31-2012, 05:57 PM
Also can try: in QM Options select uiAccess instead of Administrator.
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Kevin Offline
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#24
12-31-2012, 06:02 PM
didn't solve the help problem
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Kevin Offline
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#25
12-31-2012, 06:27 PM
OK don't know if it is just me none of the triggers are working either
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Kevin Offline
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#26
12-31-2012, 06:30 PM
ok some of the of my macro triggers are working but most are not even after recapturing
mostly it is qm toolbars not launching
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Gintaras Offline
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#27
12-31-2012, 06:33 PM
Maybe QM is running in Avast sandbox. Make an exclusion for files in QM folder.
Also can set autosandbox mode Ask, then will see sandboxed programs and can choose how to run them.

Avast autosandboxes all QM beta executables. Probably because the files are very new and rare.
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Kevin Offline
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Joined: Jul 2006
#28
12-31-2012, 07:44 PM
ok not sure what the problem was but i did clean install of qm and all works now as it should
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