05-03-2009, 11:14 PM
Hi Gintaras,
I have been having a lot of QM crashes lately. I am using now 2.3.0.12 but I don't think it has to directly with the upgrade. At my institution, they recently upgraded to a more restrictive group policy on the computers, limiting saving to the C drive. QM program files folder and My QM folders are "authorized" under the policy. It seems the crashes occur with regard to operations using a Toolbar WebBrowser. Sometimes, there is a (non-QM) error when using a free-standing IE app (usually when closing the app) (i.e. completely free-standing .... not having anything to do with QM). It seems that this behavior goes away with a reboot. So I think it is some sort of memory leak. I know it's impossible to diagnose problem with such little information. But one thing I notice is that there is sometimes two QM icons in the task bar. Is that normal? Could that be related to crashes?. It doesn't seem to be directly related to multiple threads appearing in the thread box, so I am confused.
The windows XP box that pops up when QM crashes offers a very long set of data available -I don't know if that is useful or just too much info.
I realize this is probably too little to go on but maybe you have seen or heard of similar behavior....
Stuart
I have been having a lot of QM crashes lately. I am using now 2.3.0.12 but I don't think it has to directly with the upgrade. At my institution, they recently upgraded to a more restrictive group policy on the computers, limiting saving to the C drive. QM program files folder and My QM folders are "authorized" under the policy. It seems the crashes occur with regard to operations using a Toolbar WebBrowser. Sometimes, there is a (non-QM) error when using a free-standing IE app (usually when closing the app) (i.e. completely free-standing .... not having anything to do with QM). It seems that this behavior goes away with a reboot. So I think it is some sort of memory leak. I know it's impossible to diagnose problem with such little information. But one thing I notice is that there is sometimes two QM icons in the task bar. Is that normal? Could that be related to crashes?. It doesn't seem to be directly related to multiple threads appearing in the thread box, so I am confused.
The windows XP box that pops up when QM crashes offers a very long set of data available -I don't know if that is useful or just too much info.
I realize this is probably too little to go on but maybe you have seen or heard of similar behavior....
Stuart
