Windows 7 Unlock Feature Fails

[crcook]

Ok thats what on there I logged in whil it was running and got this
logged in at 11:38 that where it looklike it work but i unlock it by loggin in
But when it by selft at 11:41 failed ant suggestions
Its windoes 7 pro and using a domain so the user name is actually
xxxxx.xxxxxx.com/username is this why its failing
any other suggestions

Thanks
Charles

<12/17 11:07:00> Started.
<12/17 11:07:05> Unlocking ...
<12/17 11:07:38> Failed to unlock. Please open the configuration dialog, and ensure that keys, password and other settings are correct.
<12/17 11:07:38> Finished.

<12/17 11:38:00> Started.
<12/17 11:38:05> Unlocking ...
<12/17 11:38:36> Unlocked.
<12/17 11:39:28> Locking ...
<12/17 11:39:34> Locked.
<12/17 11:39:34> Finished.

<12/17 11:41:00> Started.
<12/17 11:41:05> Unlocking ...
<12/17 11:41:37> Failed to unlock. Please open the configuration dialog, and ensure that keys, password and other settings are correct.
<12/17 11:41:37> Finished.