New user starting problems

[redbull2k]

hi.

first u need to create a hot key (trigger) for the T.S Menu

for example
T.S. Menu T.S. Menu
Trigger Sa     

Code:

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/b
= :mac "escalate03"

the trigger for T.S Menu is shift+a

now create a function
Function escalate03

Code:

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;;code here that u want to execute in wordpad
act id(59648 win("Document - WordPad" "WordPadClass"))
key "Provided the incident number to *." Y
key "Escalating to local support." Y

open wordpad.

press shift+a now you have 5 seconds to type "=" as this will kick start the function escalate03 and execute code inside.
hope this helps.